Our response:
We contacted our policyholder for additional feedback. We discussed their specific insurance policy including coverage, deductibles and limits.
Catherine from DE
| January 11, 2016
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★☆
Everyone was very friendly & helpful. I'm not sure if my adjuster tried to reach me without leaving a message but I didn't hear back from anyone for over 10 days before I called. Once I called she responded to my call immediately.
Margaret from AZ
| January 11, 2016
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
I had never made an insurance claim before and thought it would be a long drawn-out affair. I was blown away how everything went so quickly and efficiently. One of the gals at my bank said she had Stillwater also. She was very happy to hear the great service I had with you.
Franklin from TX
| January 06, 2016
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.
Eleni from IL
| January 06, 2016
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.
Jose from NV
| January 06, 2016
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
The claims person Lotte and ins. adjuster Lenny were right on top as soon as I reported the loss. Thank the above people and your company for the quick respond.
Willis from WA
| January 06, 2016
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Very pleased with everyone I dealt with. I would recommend you to all. Thank you for your professionalism.
Jeanine from NM
| January 06, 2016
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
I have never been this type of ordeal before so I was a little lost. Ms. Lippe was very nice and explained everything and answered all questions. Thank you.
