Matt is handling another, much larger and more complicated claim for us; this one, due to low limits was simpler and faster. Throughout that claim and this claim, Matt has been very professional, pleasant and empathetic. He has made a very unpleasant casualty and complicated situation as tolerable as possible and has avoided adding more stress to the situation.
Joseph and Kim from PA
| December 16, 2025
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Extremely satisfied. Randall walked me through what was needed and I received prompt attention. Follow up was excellent!
Edizon from CA
| December 16, 2025
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.
Phillip and Joanne from OR
| December 08, 2025
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
The contractors were professional and efficient.
Alzane and Wanda from WI
| December 08, 2025
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
My desk adjuster and the home adjuster were very professional and understanding.
Mohammad from VA
| December 08, 2025
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.
Gerard from GA
| December 08, 2025
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Excellent overall experience!
James and Jacqueline from CA
| December 08, 2025
Treated Professionally
Yes
Prompt Service
No
Would Recommend
Yes
Overall Rate
★★★☆☆
Insufficient explanations and handling of repairs of my vehicle to me personally and to my vehicle repair facility.