Home

Carol from WA | February 26, 2016
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Great team. Thank you.

Christopher from CO | February 24, 2016
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
No
Overall Rate
★☆☆☆☆
I was trying to file a claim for my roof IF it needed one filed. Somehow this process was derailed and a claim was filed for some related, but unccessary items. I am now in the process of withdrawing that claim. I should have been consulted before this claim was filed on my behalf.
Our response: We contacted our policyholder for additional feedback. We used the feedback provided to improve our customer service practices.

Josephine from NJ | February 24, 2016
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Marlene was most professional and efficient to work with.

Lorraine from CA | February 24, 2016
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Very pleased. This was my first claim - very impressed.

Evelyn from NY | February 24, 2016
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Mr. Douglas and Mr. David worked on my claim in a very professional way and I don't have any complaints. The check received will not cover my expenses. It's my first claim and it was kind of disappointing. I hope they will not increase my premium, otherwise I will have to find another insurance company.

Scott from NJ | February 24, 2016
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Joe was both professional and personable. He explained what the process would entail, and kept me updated from start to finish. Tom, the onsite claims worker, was also professional and nice to work with, keeping me updated with his needs in order to finalize the reporting. Both Joe and Tom were exceptional in my opinion.

Moriah from NY | February 23, 2016
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.

Rebecca from NJ | February 23, 2016
Treated Professionally
Yes
Prompt Service
Yes
Overall Rate
★★★★☆
No comments submitted.

Jose from AZ | February 23, 2016
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.

Patricia from AZ | February 23, 2016
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
This entire experience has been handled with extreme courtesy, professionalism and kindness. Steve has been gracious and informative - oh and so patient walking me through the entire process. Greg was filled with enthusiasm and valuable information. Thank you. Thank you for everything. Blessings.