Thank you Katie and Joe for helping us through this ordeal. You made this part painless.
Xiao from IL
| March 07, 2016
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.
Kay from CA
| March 03, 2016
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.
Carlos from CA
| March 03, 2016
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Megan is highly competent and a true professional.
Jermaine from CA
| March 03, 2016
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Seth called the same day of my claim and was very helpful to all of my questions. We are very happy with the fast response of the insurance company.
Georgette from CA
| March 03, 2016
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
The process went smoothly. Everyone I talked to was friendly and ready to help. Thanks to all.
Jose from CA
| March 03, 2016
Treated Professionally
Yes
Prompt Service
No
Would Recommend
No
Overall Rate
★☆☆☆☆
I called Sept. 2015. The adjuster did not explain the process correctly. The process of the claim was delayed and as per today Dec. 2nd 2015 it is not ended. She claims to "she will call me back" and she does not. Now it has been over 10 days that I am waiting for her call back.
Brandon from CO
| March 03, 2016
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★☆
We had an issue with information getting to us due to a misspelling of my name and I had to call several times to get it taken care of.
Laurence from CA
| March 03, 2016
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Thank you for detailed & speedy & effective response.
Kathleen from NY
| February 26, 2016
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
The service was excellent! Everybody involved returned my calls promptly and did all they could to explain things. Excellent! | Although the fire could have been much worse, it was still a disruption. You should know that everyone who had contact with me, or visited the residence, was polite, professional and answered my many questions, especially Wes. Thank you so much.