I sent an email to the insurance claims examiner detailing emergency bills on Friday, March 4, 2016, clearly showing that his figure was missing 2 invoices. A follow-up email was sent on Tuesday, March 8, requesting approval of $1,534.79. After a sub... show more I sent an email to the insurance claims examiner detailing emergency bills on Friday, March 4, 2016, clearly showing that his figure was missing 2 invoices. A follow-up email was sent on Tuesday, March 8, requesting approval of $1,534.79. After a subsequent voicemail, I received a $1,142.10 check on Thursday, March 10. Finally, late on Friday, March 11, Stillwater will first CONSIDER the request. CONSIDER the request 1 week after it was clearly presented!!??? show less

No comments submitted.

Very pleased with thoroughness and prompt action to claim.

Very good service. Thanks to everyone.

It was difficult to get details of my coverage from either the agent or the adjuster. Also, more information was needed and it took a while for me to be alerted to this. Otherwise I am very happy with all I encountered with this claim. Thank you!

It took little time, but I am satisfied. The only depreciation of my house reduced my cash value. Thank you.

No comments submitted.

Thank you for your prompt and courteous service.

I wouldn't recommend Stillwater Insurance to "anyone." I have been mistreated, lied to and taken advantage of. I've been through a lot of unecessary trauma! I put my claim in January - now it's almost middle of March and my ceiling still has a hole i... show more I wouldn't recommend Stillwater Insurance to "anyone." I have been mistreated, lied to and taken advantage of. I've been through a lot of unecessary trauma! I put my claim in January - now it's almost middle of March and my ceiling still has a hole in it, but y'all made sure that my deductible was paid. Also I do not appreciate how Stillwater sent out an adjuster unannounced on Saturday, March 5, 2016, VERY unprofessional. show less

I tried getting a hold of claim rep a few times and heard nothing until he called me. That's the only negative from the experience. Might be because voicemail system is weird.