Originally I was told nothing was covered which was upsetting. However the claim was paid in 2 months so that is reasonable.
Piyush from CA
| March 22, 2016
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★☆
No comments submitted.
Penny from MA
| March 22, 2016
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Great company. Very efficient and explained everything.
George from NM
| March 22, 2016
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.
Enoch from AZ
| March 21, 2016
Treated Professionally
Yes
Prompt Service
No
Would Recommend
No
Overall Rate
★☆☆☆☆
No one called me back to explain anything. I got a check in the mail, no explanation as to what it was covering, no call back when I left my number was told a letter would come in the mail to explain. I still have not gotten a letter nor a return call.
Our response:
We contacted our policyholder and discovered that the letter had been returned. We verified the new address and resent the communication.
Pat from WA
| March 21, 2016
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Kenny has been fantastic to work with! He is a very valuable asset to Stillwater Insurance.
Emily from CA
| March 18, 2016
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Joe provided exceptional customer service. He returned all calls promptly, and his calm manner helped to make a stressful situation easier.
Jesus from CA
| March 18, 2016
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
This rating is for Melissa.
Binyamin from NJ
| March 18, 2016
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Megan was excellent at explaining the process before and during our claim.
