Satisfied with claims process and everything went very well. Thank you!
Josephine and Nemesio from CA
| September 11, 2025
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Adjuster was friendly and prompt. Great overall experience.
Subrahmanya and Soma from IL
| September 10, 2025
Treated Professionally
Yes
Prompt Service
No
Would Recommend
Yes
The adjuster was very good in explaining our coverage and the claims process. The final payment took a long time.
Steven from SD
| September 10, 2025
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.
Kenneth from TX
| September 10, 2025
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.
Christine from NY
| September 10, 2025
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.
John from NY
| September 10, 2025
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
I wanted to mention Ace handled my case as a true professional. Answering all my questions and giving fine direction and easy to contact by telephone or email. Thank you, Ace!
Susan Lynn from OH
| September 08, 2025
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Super satisfied with the whole process.
Essa from FL
| September 08, 2025
Treated Professionally
No
Prompt Service
No
Would Recommend
No
Overall Rate
★☆☆☆☆
My adjuster was very non-responsive.
Our response:
We contacted our policyholder for additional feedback. We used the feedback provided to improve our customer service practices.
