Farrah has been great however see below on field adjuster. Our claim is still pending so we can't rate excellent; the field adjuster did not seem knowledgeable AT ALL on his estimates. We had just bought top of the line quartz countertops in Feb 2017...
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Farrah has been great however see below on field adjuster. Our claim is still pending so we can't rate excellent; the field adjuster did not seem knowledgeable AT ALL on his estimates. We had just bought top of the line quartz countertops in Feb 2017 and he noted on his report that we had the original countertops and said we should only receive $700 for them (we told them they cost a couple grand - ocean storm quartz countertops - they are still found online. He also quoted us for baseboard removal and putting the damaged baseboards back on when the original baseboards were thrown out/severely damaged. show less
Our response:
We contacted our policyholder, and we are issuing a supplement to resolve the dispute in repair costs.
Yaminette from MA
| September 12, 2018
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Thank you.
Thomas from NJ
| September 12, 2018
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Thank you.
Richard from PA
| September 12, 2018
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Sales rep. was courteous and handled claim efficiently. Work has been completed.
Amy from UT
| September 12, 2018
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Joe was very professional and prompt in handling our claim. We are very pleased with the service.
Kenneth from AR
| September 12, 2018
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Very professional and courteous at a very difficult time because of our loss. Thanks.
