Mr. Hanson was very courteous and easy to talk to. He was patient and a complete pleasure to work with!
Michael from WI
| January 14, 2019
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★☆
No comments submitted.
Lisa from NC
| January 14, 2019
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Very satisfied - Thank you!
Norma from CA
| January 14, 2019
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.
Francis from CA
| January 14, 2019
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Agent that handled claim (Kris) very professional - explained clearly my coverage and what to expect - I wish all businesses could be so professional. Thank you.
Anna from NJ
| January 14, 2019
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Business was explained logically and clearly - the adjuster was patient and courteous at all times.
Michaela from CA
| January 14, 2019
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Jacob was an exceptional representative. He showed both an incredible level of professionalism and attention to detail, along with a much-needed compassion for my situation and a willingness to 'make it work' however he could. I was so appreciative of his can-do attitude, kindness, and efficiency. I would absolutely recommend him!
Eric from AZ
| January 11, 2019
Treated Professionally
No
Prompt Service
No
Would Recommend
No
Overall Rate
★☆☆☆☆
The actual replacement costs I will incur are far greater than what Stillwater is willing to pay - it seems. I am greatly disappointed in the whole process.
Our response:
We contacted our policyholder for additional feedback. Our policyholder did not respond to our request.
Sokhna from UT
| January 11, 2019
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★☆
Prior to purchasing the insurance I was told that would get a higher coverage. When technicians come to visit and inspect the apartment they mentioned most items were damaged. However one item was reimbursed, now we have many claim items seating around and not working.
Our response:
We contacted our policyholder to discuss her specific concerns.