Jeff did an exceptional job taking care of our needs. Very professional and considerate of our needs.
Brandon from AZ
| May 15, 2019
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★☆
Very courteous and timely in handling my claim. My Adjuster was kind and very aware of our needs and explained the whole process throughout.
Ralf from NJ
| May 15, 2019
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Mr. Kramer was kind and patient and helped to make an extremely stressful situation tolerable. He was polite and walked me through each step of the process so that I was not overwhelmed. Truly a pleasure to work with.
Michael from IL
| May 15, 2019
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
My adjuster was very courteous and did a good job getting my claim processed. She was friendly and had my best interest at heart. My only concern was it took about 5 weeks to get this done and I wish it could have been done quicker. Overall she was very professional and I'm satisfied with the results.
Holmes from VA
| May 15, 2019
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★☆
No comments submitted.
Phyllis from NJ
| May 15, 2019
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.
Kenny from SC
| May 15, 2019
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.
Celes from WA
| May 15, 2019
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.
Annette from OH
| May 14, 2019
Treated Professionally
No
Prompt Service
No
Would Recommend
No
Overall Rate
★☆☆☆☆
Please note today is May 7, 2019 and my claim still has not been settle. I will not recommend Stillwater Insurance Company to no one. Service was bad from the time the adjuster came to my home. I feel that I was mistreated by the Claim Adjuster as we...
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Please note today is May 7, 2019 and my claim still has not been settle. I will not recommend Stillwater Insurance Company to no one. Service was bad from the time the adjuster came to my home. I feel that I was mistreated by the Claim Adjuster as well as the Claim Supervisor. I've lived in my home for 22 years and never filed a claim yet I was treated like a dishonest person. Once again I will not recommend your company to any one! My level of satisfaction with Stillwater is 0! show less
Our response:
We contacted our policyholder to discuss her specific feedback. We agree that this claim took too long to settle and apologized.