Casey and the Serve Pro team were professional, respectful, and very prompt and helpful.
Arthur from WV
| June 04, 2019
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
I want to thank Vanessa. She answered all my questions, was very professional and very good at her job. She is an asset to your company. I have owned 6 houses in the last 50 years, paid all my premiums on time and never filed a claim till now. Vanessa was a great help to me. She is the reason I will stay with Stillwater.
Clint from TX
| June 04, 2019
Treated Professionally
Yes
Prompt Service
No
Would Recommend
No
Overall Rate
★☆☆☆☆
I can't wait to find a new carrier. I have not received any explanation of what was paid other than a phone call where the agent did her absolute best to confuse me. They had me going out getting estimates and doing the leg work for them and when som...
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I can't wait to find a new carrier. I have not received any explanation of what was paid other than a phone call where the agent did her absolute best to confuse me. They had me going out getting estimates and doing the leg work for them and when something was beneficial to the insurance company they jumped on it. When I submitted an estimate for painting they were unrealistic and came up with a [expletive] number insufficient to do anything. I've hired a contractor to handle the supplemental payments and work etc. Yall should sell used cars instead... show less
Our response:
We contacted our policyholder for additional feedback. Our policyholder did not respond to our request.
Sonja from AZ
| May 31, 2019
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Very efficient with follow up calls from rep, adjuster, claims rep, etc... Very pleased!
Brendon from NC
| May 31, 2019
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Tyra is so nice!
Jessica from OR
| May 31, 2019
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
I am so grateful that I am with Stillwater. David is outstanding. David cares about my property. David cares about me. No one could do a better job, no one could assist me through this devastating loss, with more skill and aptitude than David. In this time of adversity, I appreciate having Stillwater by my side.
Lynn from OH
| May 31, 2019
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★☆
Claim is still partially open. All I dealt with have so far been very professional and courteous.