Conchita was my examiner. She was courteous, kept me updated and was very responsive. Ironically, overall this was a pleasant experience.
Mariya and Mark from CO
| October 22, 2024
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Great service, immediate attention and explanation. The agent Ace was polite, knowledgeable and helpful.
Donald from CT
| October 22, 2024
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★☆
I just have one complaint - it was very hard to get in touch with my adjuster. Never got call backs. On the whole, I am happy with the process.
Shilpika from NJ
| October 21, 2024
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.
Barbara from NY
| October 15, 2024
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★☆
No comments submitted.
Erik and Mia from AZ
| October 11, 2024
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
The adjuster was excellent. Stillwater, at first, was not going to cover my claim. They reconsidered.
Homeira from CA
| October 11, 2024
Treated Professionally
No
Prompt Service
No
Would Recommend
No
Overall Rate
★★☆☆☆
Unfortunately, the adjuster of the claim acted very poorly. When I had an issue and needed to contact her, I mostly tried to call her several times a day for about 10 days and left voice message, but I did not hear from her at all.
Our response:
We contacted our policyholder for additional feedback. Our policyholder did not respond to our request.
Donald from WI
| October 11, 2024
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.
Frank and Dorothy from CT
| October 11, 2024
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Given what your other customers were going through at the same time as my claim, Stillwater did a great job! Thank you!
