Everyone we spoke with was patient and informative.
John from CA
| October 24, 2024
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Our adjuster was Gianni. He was a wonderful communicator. You're fortunate to have him as an employee.
Arlene from AZ
| October 24, 2024
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Service was prompt and professional.
Li-Ho from TX
| October 24, 2024
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.
K M from NY
| October 24, 2024
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.
Andrew and Debra from CA
| October 24, 2024
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★☆
No comments submitted.
Nicholaus from AR
| October 24, 2024
Treated Professionally
No
Prompt Service
No
Would Recommend
No
Overall Rate
★☆☆☆☆
I felt avoided and ignored during the majority of this difficult process. The only positive interaction I had was reviewing the claims details once on a call with Priscilla. Otherwise, impossible to get help, pre-approval of emergency repairs, or upd...
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I felt avoided and ignored during the majority of this difficult process. The only positive interaction I had was reviewing the claims details once on a call with Priscilla. Otherwise, impossible to get help, pre-approval of emergency repairs, or updates on depreciation replacement. Always sent to voicemail or emails never returned. Very stressful to be paying out of pocket while also paying for insurance. Please help. show less
Our response:
We contacted our policyholder for additional feedback. Our policyholder did not respond to our request.
Anthony from NY
| October 22, 2024
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
I was really surprised to receive such excellent service.
Christine from AZ
| October 22, 2024
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.
Rafael from CA
| October 22, 2024
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Zaan was amazing. Everything was professional and flawless. I would recommend to all my family and friends.
