Minimal personal contact. Just boilerplate emails. Then at the end of the ordeal a notice that Stillwater will not renew policy.
Our response:
We contacted our policyholder for additional feedback. We discussed their specific insurance policy including coverage, deductibles and limits.
David from CA
| October 30, 2024
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Everything went very smoothly.
Jazmin from AZ
| October 30, 2024
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★☆
No comments submitted.
Andrea from NY
| October 30, 2024
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.
Joey from SC
| October 30, 2024
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.
Gloria from SC
| October 30, 2024
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Erica was so courteous and helpful. She is a definite asset to Stillwater with her excellent customer service skills.
Isabelle from CA
| October 30, 2024
Treated Professionally
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Claim started 8/8/2024, painting should be completed on 10/25/2025.
Gerald and Mary from OH
| October 25, 2024
Treated Professionally
Yes
Prompt Service
No
Would Recommend
Yes
Overall Rate
★★★☆☆
Time to get information seemed way too long and I'm still waiting for the money.
