This claim was after my initial bathroom claim. Andy helped expedite this garage claim because he had all the HOA docs. Great customer service.
Zeljko from MO
| July 02, 2025
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.
Dominic from NY
| July 02, 2025
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.
Jill and Daniel from CT
| July 02, 2025
Treated Professionally
Yes
Prompt Service
No
Would Recommend
Yes
Overall Rate
★★★☆☆
Our claims agent didn't respond to emails or voicemails. We had to speak to her supervisor, Chad, to get anything accomplished. We did things in a timely fashion and were not given the same professional courtesy.
Frances from NC
| July 02, 2025
Treated Professionally
Yes
Prompt Service
No
Overall Rate
★★★☆☆
I was disappointed with the lack of communication. I called my inspector and emailed with no response until I spoke with a supervisor.
Charles and Nadine from MO
| July 02, 2025
Treated Professionally
No
Prompt Service
No
Would Recommend
No
Overall Rate
★☆☆☆☆
No comments submitted.
Angelo from PA
| July 02, 2025
Treated Professionally
No
Prompt Service
No
Would Recommend
No
Overall Rate
★★★☆☆
Took too much time to get this done from 4/17 to 6/10 and not contacted about the matter was not professional when talking too. And with an attitude. An inspector that came out to the house too. Have this insurance a long time from 2015 to 2025 and never had an issue or a claim til now.
