Our claim fell between the cracks at the start. However, it was handled well after the initial start. Kayla was very professional.

Brian was great! His availability was amazing. Very good experience.

Simple, efficient process.

Caliber Collision shop was very good.

Overall I had a good experience with you guys. My only criticism would be that there was too many times my adjuster was not able to attend to my calls. They kept saying he was off his desk or not responding.

Great service by Randall.

Winston was very knowledgeable and pleasant. Answered all my concerns.

I liked the appreciation of adjuster when I called ServePro to revise the bill as they charged for things they did not do. The revised bill was more than a $3000 reduction.

No comments submitted.

Holden was very responsive and helpful in explaining and handling my claim. Really appreciated his help.