Home

Wilki and Susan from CA | July 23, 2025
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★☆
No comments submitted.

Alonzo from CA | July 22, 2025
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Thank you.

Gary from WA | July 22, 2025
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Jamar was friendly and helpful through the whole process.

Robert from SC | July 17, 2025
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.

Leonard from KS | July 17, 2025
Treated Professionally
No
Prompt Service
No
Would Recommend
No
Overall Rate
★★☆☆☆
Three to four days after I took out your home policy you sent me a letter cancelling my policy due to tree limbs overhanging my roof. When I did make a claim on my roof you told me it was too old. You never explained this and did not reduce the cost of my policy because you did not intent to provide full insurance.
Our response: We contacted our policyholder for additional feedback. Our policyholder did not respond to our request.

Alice from CO | July 16, 2025
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Thank you! Everything was handled professionally and quickly.

Eartha from NC | July 14, 2025
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.

Victor from NJ | July 14, 2025
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
More information to the insured is always appreciated. Property and casualty can be very confusing to deal with in a time of crisis. Overall very pleased with the support provided during this unfortunate occurrence.

Tonya and Rodney from CA | July 14, 2025
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.

Shante from CA | July 14, 2025
Treated Professionally
No
Prompt Service
No
Would Recommend
No
Overall Rate
★☆☆☆☆
I was paid for the balance I owed on the couch and not the amount I would have paid for the couch. So may couch was not replaced. The insurance should have covered the purchase amount. They made sure to minus the deductible. I felt as if my agent sca... show more
Our response: We contacted our policyholder for additional feedback. We used the feedback provided to improve our customer service practices.