Claim was handled excellent, no hassle or complaints. Thank you.
Joe Ann from CA
| March 17, 2025
Treated Professionally
No
Prompt Service
Yes
Would Recommend
No
Overall Rate
★☆☆☆☆
I called Ladarius several times for information on how the process works. The last time I spoke with him he hung up and did not return any of my following calls. I haven't heard from him as of today.
Our response:
We contacted our policyholder for additional feedback. Our policyholder did not respond to our request.
Jose from VA
| March 13, 2025
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
We were quite distressed by the damage to the house, but thank God we were well received by the insurance company and all the inconveniences were resolved. Thank you!
Oscar from NY
| March 12, 2025
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★☆☆
Most despairing part is that I expressed the loss of my bar, stereo system, recorders, irreplaceable traditional clothes and shoes; albums, notes, photographs and it is all worth more than I can say. However, she paid no attention to it all.
Athour and Auchana from CA
| March 12, 2025
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
No comments submitted.
Derek and Angela from IL
| March 12, 2025
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Very easy, low stress process. Claim was covered with minimal trouble. I appreciate it.
James from CA
| March 12, 2025
Treated Professionally
No
Prompt Service
No
Would Recommend
No
Overall Rate
★☆☆☆☆
After 12 years of claim free relationship you did not offer any help or guidance nor did you give me any explanation of why payments were so low.
Our response:
We contacted our policyholder for additional feedback. Our policyholder did not respond to our request.
Rebecca from UT
| March 10, 2025
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★☆
No comments submitted.
Anthony from NY
| March 10, 2025
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
My claims adjuster Ace was excellent. I felt at ease during the process. Thank you for the professionalism.
Krystall and Christon from NC
| March 10, 2025
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Sherry was very professional and kind at a very scary time for our family. She kept us updated and did her best to make sure my family needs were met.