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Customer Reviews
What our customers have to say about us.
Page 14 of 984
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Mark and Carol from CA |
July 10, 2025
Treated Professionally
Yes
Prompt Service
No
Would Recommend
Yes
Overall Rate
★★☆☆☆
They changed adjusters. Richard was awesome but person before him was bad.
Vahid and Aida from CA |
July 10, 2025
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.
Kyle from AK |
July 09, 2025
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Forrest helped make the process simple and painless!
Delores and Thaxton from NC |
July 09, 2025
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★☆
The adjuster was exceptional. We were pleased. Thank you.
William from AZ |
July 09, 2025
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Thank you for excellent service.
Shirley from NJ |
July 09, 2025
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Andy was great. Very helpful.
Nancy from IN |
July 09, 2025
Treated Professionally
Yes
Prompt Service
No
Would Recommend
No
Overall Rate
★★☆☆☆
There was a 3 month delay in handling claim and only part of the claim was addressed so I am still in the process of getting that handled.
Our response:
We contacted our policyholder for additional feedback. We discovered that we made an error and have corrected it.
Carmen and Mary from CA |
July 09, 2025
Treated Professionally
Yes
Prompt Service
No
Overall Rate
★★☆☆☆
Heather's response time was terrible. Not only to me but also to the collision repair company who asked me to reach out to her because of it.
Our response:
We contacted our policyholder for additional feedback. We used the feedback provided to improve our customer service practices.
Krishnan from CA |
July 03, 2025
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Fave was courteous, professional and helped us navigate the claims process.
Nee from CA |
July 03, 2025
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.
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