Just didn't feel like there was much communication about the whole process. Took 3 months to settle.
Robert from CO
| March 31, 2025
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.
Chieh-Tong from TX
| March 31, 2025
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★☆
No comments submitted.
Anne from WA
| March 28, 2025
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.
Esther and Raymond from NC
| March 28, 2025
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.
Shannon and Jesse from OR
| March 28, 2025
Treated Professionally
No
Prompt Service
No
Would Recommend
No
Overall Rate
★☆☆☆☆
I don't even know where to begin on this! This claim is still in the process! I have waited over a month with zero communication from Estephany, and now she is on leave. As well as the independent field adjuster that came out to my house was off on h...
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I don't even know where to begin on this! This claim is still in the process! I have waited over a month with zero communication from Estephany, and now she is on leave. As well as the independent field adjuster that came out to my house was off on his measurements by 100 square ft which resulted in more money spent out of pocket, and still no response on next steps. I also am a teacher and made it very clear that I cannot talk on the phone until after 2pm PST. I don't know if that is why I haven't heard anything in a month, but that also is including emails. Zero, nothing! I have never filed a claim in the 10 years I have owned my home, and the first time I do, this is what happens. A very frustrated and not taken care of client...Shannon Arnold show less
Our response:
We contacted our policyholder for additional feedback. We discovered that we made an error and have corrected it.
Fasil from VA
| March 27, 2025
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.
Lawrence from CA
| March 27, 2025
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★☆
No comments submitted.
Derek and Paola from AZ
| March 27, 2025
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Stillwater was quick and efficient with our needs.
