Both the desk adjuster and field adjuster were professional and courteous. However, the explanation of the claims process was not very clear and we would have benefitted from a written explanation.
Philip from TN
| August 14, 2025
Treated Professionally
Yes
Prompt Service
No
Would Recommend
No
Overall Rate
★★★☆☆
Getting a hold of my adjuster takes way too long. It has now been over two months and I am waiting for subrogation to kick in so that I can be repaid for expenses not covered by my insurance.
Alan and Jay from OH
| August 13, 2025
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.
Richard from CT
| August 11, 2025
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.
Sharon from AR
| August 06, 2025
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★☆
No comments submitted.
Arun and Poonam from NJ
| August 06, 2025
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Thanks for prompt process.
Virginia and Albert from CA
| August 04, 2025
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★☆
We had two claims - one adjuster never returned my calls, but the other adjuster Charles was very helpful and was always giving me info. I had to call Faron's supervisor and talk to her and then I called him the next day and he answered.
