You are extremely slow in responding to this claim. Still don't have emergency services check and you have not adequately covered the real costs to rebuild the condo.
Our response:
We contacted our policyholder for additional feedback. We used the feedback provided to improve our customer service practices.
William from OH
| July 31, 2015
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Thank you. We appreciate everything you have done for my wife and I considering the circumstances. Have a Blessed day.
Trinh from CA
| July 30, 2015
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
It was an unfortunate event that we went thru. I'm glad that your company makes it less painful and we can recover quickly. Thank you.
Debra from WA
| July 30, 2015
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
I was surprised at how well everything was handled. Very efficient and fast. Thank you.
Amber from NV
| July 30, 2015
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
I really appreciate the way my claim was handled. It was very easy, and I do feel as though I was well taken care of.
Khem from OH
| July 30, 2015
Treated Professionally
Yes
Prompt Service
No
Would Recommend
Yes
Overall Rate
★★★☆☆
Actually my estimation is not the same as yours. Please call me.
