I would like the adjuster to be more thorough when they do their site visit.
Belinda and John from TX
| April 22, 2024
Treated Professionally
Yes
Prompt Service
No
Would Recommend
Yes
Overall Rate
★★★☆☆
I have to reach out few time for update. She promised to get back to me the next day and then she did not.
Dante and Mildred from CA
| April 22, 2024
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Two thumbs up to this amazing company Stillwater. I am a very satisfied customer being a first time home owner, especially with the person who assisted my claim. She helped me in every aspect.
Uttam and Bharati from OR
| April 19, 2024
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Iris was really helpful in this whole process. Thank you, Iris.
Marissa from MO
| April 18, 2024
Treated Professionally
No
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★☆☆☆
How your company handled our policy changes should be a crime. Raising our hail deductible to 2% without a phone call or email notification or email notification is unethical. Complaints have been submitted.
Our response:
The policyholder's concern is regarding a policy change that was both applied properly and communicated appropriately.
Tran from CA
| April 18, 2024
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Your company is very good.
Kim from CA
| April 18, 2024
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
John was responsive and kind. Great process, start to finish.
Benjamin from WA
| April 18, 2024
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.
John from AZ
| April 18, 2024
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
I was disappointed that even though we have had no accidents, our insurance went up almost $5000 per year, so we had to remove glass coverage.
