Felicia has done an excellent job handling our claim. She has been a true professional in her knowledge of the business. I appreciate her promptness and transparency when communicating about our claim.
Laura and Nicholas from MI
| May 23, 2024
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Kathy and Derek were awesome just like last time. Thank you very much.
Angelica from AZ
| May 23, 2024
I never received a call from anyone. I called three times to speak with my adjuster and was never able to speak with the adjuster.
Our response:
We contacted our policyholder for additional feedback. We used the feedback provided to improve our customer service practices.
Kenneth and Donna from AZ
| May 23, 2024
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.
Tim from CA
| May 23, 2024
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★☆
Jordan is a good claims adjuster. He had a good attitude and efficiently handled my claim. Thanks.
Raghunath and Sampu from CA
| May 23, 2024
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Excellent job done.
Patricia from MO
| May 23, 2024
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Marlene was extremely helpful.
Linda from CA
| May 23, 2024
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★☆
I had requested a breakdown on the estimated cost as I wanted to see how amount credit for each item. Never received. Would still like a copy!
