Thank you.

Very prompt - love this company!!

Amy was very helpful and supportive to me all throughout the claim. She explained all the things I don't understand. She tried her best to answer all the questions I have. Amy is an excellent staff.

I am very satisfied with the service provided.

I would rate '0' if that was an option. Almost no communication. Treated terrible and by far worst experience of my life.

No comments submitted.

Difficult connecting with adjuster, no contact from agent before closing case. HOWEVER after I called to reopen claim they both were fast, professional and very helpful.

Sadie, my Claims Rep is a caring person, highly professional and an outstanding employee. You should be proud to have an employee such as her. PS: Please share this comment with Sadie. Employees always like to hear positive comments about their work.

Being informed of our coverage up front is important if you are leaving decisions on repairs up to the homeowner. $1,000 was paid out of pocket. Flooring would have not been removed on the whole basement and cleaning company did not have to clean all... show more Being informed of our coverage up front is important if you are leaving decisions on repairs up to the homeowner. $1,000 was paid out of pocket. Flooring would have not been removed on the whole basement and cleaning company did not have to clean all floors upon recommendation of our agent. The recommendations should have been advised with taking into account of funds still available ($5,000 max w/ 55 deductible). Communication was very difficult! show less

Toni was fantastic!! Explained everything - more important really cared about client. Good employees are hard to find so please acknowledge her hard work.