The insurance adjuster was very good about explaining what needed to be repaired. Anytime I called, anyone I talked to was very nice and answered all my questions.
Kumkum from MA
| October 23, 2018
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.
Theodore from CA
| October 22, 2018
Treated Professionally
No
Prompt Service
Yes
Would Recommend
No
Overall Rate
★☆☆☆☆
When I have an expected event that costs me money I expect the agent to be understanding and patient and I did not feel I received either.
Our response:
We contacted our policyholder to discuss his specific concerns.
Denise from CO
| October 22, 2018
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
I esp. liked the professionalism of the adjuster, Jeremy, who came out and explained everything, including what to watch for in a contractor so we don't get scammed. That was nice!
Jose from AZ
| October 22, 2018
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.
Samantha from AZ
| October 22, 2018
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★☆
No comments submitted.
Keith from MN
| October 22, 2018
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
I could not have been treated better. Everyone that I spoke with was very helpful.
Randal from WI
| October 22, 2018
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★☆
Coverage - understood. Claim process - rattled off a little too fast. Would suggest this would be understood better if it was in writing, as well as verbal.
