Sadie was extremely helpful. She answered my questions thoroughly and treated me with respect. I appreciated that during this stressful time!
Hyang from VA
| November 27, 2018
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★☆
No comments submitted.
Terri from NV
| November 27, 2018
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Theresa is the best. Very professional, knowledgeable, and took her time to explain things to me I didn't understand. Everyone I spoke with was very sweet and polite. Helped ease my stress. Thank you to the whole team.
Salah from CA
| November 27, 2018
Treated Professionally
No
Prompt Service
No
Would Recommend
No
Overall Rate
★☆☆☆☆
No comments submitted.
Diane from SC
| November 27, 2018
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★☆
No comments submitted.
Eleanor from AZ
| November 27, 2018
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Brittanee was great. She took the time to explain my coverage. I appreciated her help and her kindness.
David from CO
| November 27, 2018
Treated Professionally
No
Prompt Service
No
Would Recommend
No
Overall Rate
★☆☆☆☆
Stillwater is the most unethical company I have dealt with in 40 years of owning home. Any Insurance Company that deducts from the full value of the home verses the claimed amount is a lack of integrity. Adjuster did not mention anything. Stillwater is not a consumer friendly.
Our response:
We contacted our policyholder for additional feedback. We discussed their specific insurance policy including coverage, deductibles and limits.
Karan from NC
| November 27, 2018
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
No
Overall Rate
★★★☆☆
No one ever contacted me or allowed price quotes from workers (estimates). I just received a check minus the deductible. The amount was not near enough to repair the damage. I will be seeking estimates from other companies.
Our response:
We contacted our policyholder for additional feedback. Our policyholder did not respond to our request.
Terry from TX
| November 27, 2018
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★☆
Everything is going okay, just waiting on the letter or email about how they determine the amount and I thought I was getting a separate check of my losses. I need to know do I take my amount out the money that was giving to me. I paid $1511.00 on the problem plus my rugs and also my kitchen curtains, and plus my curtains in the living room got wet. Just please let me know.
Our response:
We contacted our policyholder for additional feedback. We discussed their specific insurance policy including coverage, deductibles and limits.