Everyone was very kind and professional. Answered all my questions. A very nice experience. Thank you.
Fred from UT
| December 14, 2018
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Mr. Larry was exceptional in providing a full explanation of the claim process and followed up with us on a continuous basis. As an example, he called us on Saturday, December 1st since he had been out sick during the week. We could not have asked fo...
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Mr. Larry was exceptional in providing a full explanation of the claim process and followed up with us on a continuous basis. As an example, he called us on Saturday, December 1st since he had been out sick during the week. We could not have asked for a more "professional" "individual" who provided outstanding one-on-one customer service throughout the claims process and made sure we received copies of all correspondence. show less
Jasmine from AZ
| December 13, 2018
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
I recently submitted a claim with Stillwater Insurance. I appreciate your time and professionalism. Your response for our concerns was greatly appreciated. Thank you very much.
Barbara from CA
| December 12, 2018
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
This is the first time in 40 yrs. of owning a home that I have had a claim. Certainly, a stressful time. Both the insurance adjuster and the insurance inspector were professional and helpful - Thank you for your service!
Sidney from WA
| December 12, 2018
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
No
Overall Rate
★★★☆☆
Estimated damage/repair cost by adjust is way off actual cost to repair! I am still contacting Stillwater to recover actual cost for repair done.
Our response:
We contacted our policyholder for additional feedback. We discussed their specific insurance policy including coverage, deductibles and limits.
Vu from MA
| December 11, 2018
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.
Sharon from AZ
| December 11, 2018
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
No comments submitted.
Timothy from OR
| December 11, 2018
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Good job, thanks so much!
Kathleen from PA
| December 11, 2018
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★☆
I only wish that I would get a phone call before I did even though I received 2 letters. Overall, it was satisfactory.
Robert from AR
| December 11, 2018
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
We are very satisfied with your handling of our claim. Sadie was exceptional in the way she handled our problems. She is a tremendous asset to your company. Thank you for being an Insurance Company we can depend on.