Theresa was prompt, responsive, and highly competent. Thank you.
Clarence from PA
| January 02, 2019
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Alexis, my adjuster, is a very pleasant, professional person to work with. She is a real credit to your company. Thank you.
Thomas from NC
| January 02, 2019
Treated Professionally
No
Prompt Service
No
Would Recommend
No
Overall Rate
★☆☆☆☆
I receive two check in my dad name who die a year ago. Even after talking to claim act show death cert. twice before have got report yet. No one seem to not know what to do.
Our response:
We contacted our policyholder for additional feedback. We discovered that we made an error and have corrected it.
Jagath from CA
| December 31, 2018
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.
Lionel from CO
| December 31, 2018
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.
Kenneth from NJ
| December 31, 2018
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Jeff was very quick to get back to me. I appreciated very much. The adjuster was very professional and fair.
Ida from NJ
| December 31, 2018
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.
Maria from AZ
| December 31, 2018
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.
Michelle from AZ
| December 31, 2018
Prompt Service
No
Would Recommend
No
Overall Rate
★☆☆☆☆
This adjuster never got back to me or the demo company in any timely manner. She fought me to the nail on my claim of tile damage from the water damage in garage in bathroom. I will be changing insurance companies beginning of 2019.
Our response:
We contacted our policyholder for additional feedback. We discussed their specific insurance policy including coverage, deductibles and limits.
