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Customer Reviews
What our customers have to say about us.
Page 6 of 975
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Nancy from IN |
July 09, 2025
Treated Professionally
Yes
Prompt Service
No
Would Recommend
No
Overall Rate
★★☆☆☆
There was a 3 month delay in handling claim and only part of the claim was addressed so I am still in the process of getting that handled.
Our response:
We contacted our policyholder for additional feedback. We discovered that we made an error and have corrected it.
Carmen and Mary from CA |
July 09, 2025
Treated Professionally
Yes
Prompt Service
No
Overall Rate
★★☆☆☆
Heather's response time was terrible. Not only to me but also to the collision repair company who asked me to reach out to her because of it.
Our response:
We contacted our policyholder for additional feedback. We used the feedback provided to improve our customer service practices.
Krishnan from CA |
July 03, 2025
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Fave was courteous, professional and helped us navigate the claims process.
Nee from CA |
July 03, 2025
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.
Barbara from PA |
July 03, 2025
Treated Professionally
Yes
Prompt Service
Yes
Overall Rate
★★★★☆
No comments submitted.
James and Marilyn from KS |
July 02, 2025
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★☆
Was timely and about what I expected. Thanks for the help.
Budde and Lisbeth from TN |
July 02, 2025
Treated Professionally
Yes
Would Recommend
Yes
Overall Rate
★★★★★
The claim is not finished yet. So far he has been excellent in helping with the claim.
Florinda from CA |
July 02, 2025
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Fast & easy response. Marisa is so helpful from start to finish. Highly recommend this insurance!
Alan from SC |
July 02, 2025
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Process was speedy. No problems. Very happy!
Adriane and Travis from UT |
July 02, 2025
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.
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