During a trying time Wes really helped me cope with a bad situation. I would just to say that I couldn't have been treated any better.
Bernhard from VA
| February 26, 2019
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Outstanding customer service!!
Fuad from MN
| February 26, 2019
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Very professional, prompt and truly cared!
Arjun from CA
| February 26, 2019
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★☆
Ok.
Vytautas from CA
| February 26, 2019
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
The services provided by Stillwater were fantastic. I have already made numerous recommendations!
Qijian from WA
| February 26, 2019
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.
Parvaneh from CA
| February 26, 2019
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.
Mimi from CA
| February 26, 2019
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Jacob was my adjuster. He was phenomenal. Extremely courteous, professional, and competent. He treated me kindly and humanely. My claim was due to a loss from robbery/vandalism. Jacob could sense my shock, loss, and confusion as I was trying to make ...
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Jacob was my adjuster. He was phenomenal. Extremely courteous, professional, and competent. He treated me kindly and humanely. My claim was due to a loss from robbery/vandalism. Jacob could sense my shock, loss, and confusion as I was trying to make sense of this sad event and to recover from it. He was able to walk me through the claims process in a responsive, detailed manner. I'm happy to report that I was able to restore the rental property quickly, and it is now rented. I couldn't be more grateful. Thank you, Jacob and Stillwater! show less
Lauren from CT
| February 26, 2019
Treated Professionally
Yes
Prompt Service
No
Overall Rate
★★★☆☆
Claim took way too long to process, regardless of needing additional info. Forrest was excellent. I was given the wrong claim number in correspondence, so it delayed processing.
Our response:
We contacted our policyholder for additional feedback. We discussed their specific insurance policy including coverage, deductibles and limits.
Paul from UT
| February 26, 2019
Treated Professionally
Yes
Prompt Service
No
Would Recommend
No
Overall Rate
★★☆☆☆
It took the adjuster a week to come to my home. I also had trouble with having someone explain to me the process of having my claim resolved. It's a month later and my basement is still completely torn apart. I am very dissatisfied with how my claim has been handled.
Our response:
We contacted our policyholder for additional feedback. We discussed their specific insurance policy including coverage, deductibles and limits.