Very long wait. April to July for completion. Difficult to contact adjuster. Lack of communication and direction.
Murray and Gail from CA
| July 31, 2024
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★☆
Claim was processed reasonably quickly, once I provided necessary information. Policy not clear on depreciation or certain property. Anthony was pleasant to work with.
Cheryl and Phillip from IA
| July 29, 2024
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★☆
Overall a good experience. Thank you!
John from NY
| July 29, 2024
Treated Professionally
Yes
Prompt Service
No
Would Recommend
Yes
Overall Rate
★★★★★
It took too long to get the claim finalized to the dealership and the check sent out 15 days. Storage I had to pay over $1,000.
David and Jeannie from SC
| July 29, 2024
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.
Paul from CA
| July 29, 2024
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Very professional and empathetic with our situation.
Mary and James from NJ
| July 29, 2024
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★☆
No comments submitted.
Ana from FL
| July 26, 2024
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.
Alexander and Janet from CA
| July 24, 2024
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Carolina was extremely helpful and responsive. She explained things well and always replied promptly.
