I would like to thank you for the great service that you provided. I would highly recommend this insurance company. I've been with you guys for several years, first time putting a claim and it was very satisfying. Thank you.
Lloyd from HI
| August 08, 2024
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★☆
Derek was very professional and patient with me.
Kenneth from TN
| August 07, 2024
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
The adjuster was difficult to contact, requiring many repeat calls, and very delayed or non-existent call backs.
Laura from MN
| August 07, 2024
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★☆
No comments submitted.
Merve and Emrah from NJ
| August 07, 2024
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.
Michael and Sandy from WA
| August 07, 2024
Treated Professionally
Yes
Prompt Service
No
Would Recommend
No
Overall Rate
★☆☆☆☆
We are wondering still what do you consider recoverable depreciation at the end of this repair after presenting pictures and receipts. Will we be denied the $3908.29 held back for depreciation. Don't homes appreciate? Please explain.
Our response:
We contacted our policyholder for additional feedback. We discussed their specific insurance policy including coverage, deductibles and limits.
Bo Ming from NJ
| August 06, 2024
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.
Erik from CO
| August 06, 2024
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★☆
Everything went smoothly.
Teresa from AZ
| August 06, 2024
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Excellent service! Thank you.
Thomas and Amy from WI
| August 06, 2024
Treated Professionally
No
Prompt Service
No
Would Recommend
No
Overall Rate
★☆☆☆☆
Sending a check that requires the mortgage company to endorse it is pathetic.
Our response:
We contacted our policyholder for additional feedback. We discussed their specific insurance policy including coverage, deductibles and limits.
