No comments submitted.

The best professional and human customer service. Nancy and Joe are best - Joe help me out right time. God bless you all.

Jerrod has been really great and answered all our questions in a timely manner. Really have appreciated all of his help.

None. Thank you.

No comments submitted.

Great service!

Jeffrey was an outstanding representative of your company. He was professional, knowledgeable and courteous. In spite of a crazy confluence of tornados and horrible earthquakes he always found time make our claim a priority. Thank you!

The unpaid part has not been handled until after the new roof. Thank you.

We have never been treated so poorly by an insurance company. Our questions were never answered, nor was our calls returned. There were time the customer service member and the adjuster were rude and quite unhelpful. This was a stressful event in our... show more We have never been treated so poorly by an insurance company. Our questions were never answered, nor was our calls returned. There were time the customer service member and the adjuster were rude and quite unhelpful. This was a stressful event in our lives and we just need compassion and understanding. I hope no one in our company has to experience a break in where police had to enter their home with guns drawn. We want someone to call us and send us our itemized claim sent to us. show less

Very good customer service and explanation from the adjuster. The time period was extended due to the high volume of storms/damage to properties. I feel I was very fairly compensated for the damage in order to repair properly.