A lightning strike is a traumatic event. You made this event even harder to deal with your response was terrible.
Our response:
We contacted our policyholder for additional feedback. Our policyholder did not respond to our request.
Gary from NC
| August 01, 2019
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Phone calls handled expeditiously and answered! Questions answered and the adjuster handled everything professionally.
Hua from MD
| August 01, 2019
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
My experience working with Mr. Fare has been superb. Mr. Fare was exceptionally knowledgeable, professional, and considerate. His excellent communication skills made it very easy to understand the process and the terms and conditions of my policy. He...
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My experience working with Mr. Fare has been superb. Mr. Fare was exceptionally knowledgeable, professional, and considerate. His excellent communication skills made it very easy to understand the process and the terms and conditions of my policy. He was super efficient in processing the paperwork. I never expected to receive the reimbursement within 10 days after I submitted the claim. He actually made it happen. Mr. Fare is the reason that my family will stay with Stillwater for a long time. I'll share my experience with my friends and colleagues. show less
Alexander from CO
| August 01, 2019
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.
Janet from NM
| August 01, 2019
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.
Jesse from NE
| July 30, 2019
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
No
Overall Rate
★★☆☆☆
No comments submitted.
Rebekah from AZ
| July 30, 2019
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Everyone I spoke to was very kind and helpful. I was pleasantly surprised w/ how quickly everything was handled. Thank you!
Jennifer from CA
| July 30, 2019
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Tom was professional and thorough. He reached out promptly with questions and the claim was resolved quickly and easily.
