Our adjuster handled our claim professional, we are satisfied.
Joseph from WA
| January 07, 2020
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
My claims manager Denise has done an excellent job of explaining questions I have had throughout the claims process. She is attentive and is willing to help us understand what to expect during our claims process. Thank you.
Elizabeth from NJ
| January 07, 2020
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.
Deborah from AZ
| January 07, 2020
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Thank you for your service.
Tata from PA
| January 07, 2020
Treated Professionally
Yes
Prompt Service
Yes
Overall Rate
★★★★★
Thanks for professional service.
Ghassan from AZ
| January 07, 2020
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.
Dean from FL
| January 06, 2020
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.
Julie from VA
| January 06, 2020
Treated Professionally
No
Prompt Service
No
Would Recommend
No
Overall Rate
★☆☆☆☆
The entire process was one error/hold up after another. Unprofessional start with an adjuster, and it spiraled from there. Treated poorly by final case worker, after the prior case worker was removed. Servpro and Homelink were the only successful/professional spots in this entire process.
Our response:
We contacted our policyholder for additional feedback. Our policyholder did not respond to our request.
