Thank you Allan for answering our questions and making the process easy during the difficult situation. Thank you.
Chris from CA
| January 08, 2020
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.
Clarice from AZ
| January 08, 2020
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Thank you for your professionalism.
Eric from CO
| January 07, 2020
Treated Professionally
No
Prompt Service
No
Would Recommend
No
Overall Rate
★☆☆☆☆
I had to pay most of the money to excavation of the basement.
Our response:
We contacted our policyholder for additional feedback. We discussed their specific insurance policy including coverage, deductibles and limits.
Manolo from CA
| January 07, 2020
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.
Dominick from NY
| January 07, 2020
Treated Professionally
No
Prompt Service
No
Would Recommend
No
Overall Rate
★☆☆☆☆
Please review my emails dated June 14, July 9 and July 20. The speed and quality was poor. Review my claim and emails and what would you rate your performance if it were you? It took me calling your Senior VP of Customer Service get a response. Not the way for excellent service.
Our response:
We have reached out to our policyholder to discuss his specific complaint.
