Stillwater, Wes and Charles were very professional, very responsive and very sensitive to my needs. I was extremely pleased with your handling of the unfortunate leak. I would highly recommend Stillwater. Many thanks to all!
Jennifer from CO
| May 26, 2020
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Thank you!
Wes from NC
| May 26, 2020
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.
Peter from HI
| May 26, 2020
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
I really appreciate the outstanding customer service from my agent Jacob. You can't explain the feelings when you wake up in the morning and find out you've been robbed! Ultimately you just want to move on and figure a way to do it. One day at a time...
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I really appreciate the outstanding customer service from my agent Jacob. You can't explain the feelings when you wake up in the morning and find out you've been robbed! Ultimately you just want to move on and figure a way to do it. One day at a time. Jacob sympathized with my loss and I understand I will probably never see my belongings again, but it's nice to know the company I trusted was there. I will gladly be a customer for life! Thank you Stillwater. Thank you Jacob. show less
Jennifer from NY
| May 15, 2020
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
From our very first conversation Forrest was patient, empathetic and kind. He made certain that I understand the process and was just and ethical the whole way through. I hated to be in the situation and had an emotional difficulty in dealing with it, but I am grateful that Forrest was my adjuster. He is very good at his job and was so comforting every step of the way.
Connie from TX
| May 15, 2020
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.
Daryl from MO
| May 15, 2020
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
No
I'm totally dissatisfied with the inspector judgement. After two hail storms in 2019, 2020 he stated there wasn't any hail damage to our roof, stating, "that our roof was over 25 yrs old and our shingles are dried out." My opinion as the home owner a...
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I'm totally dissatisfied with the inspector judgement. After two hail storms in 2019, 2020 he stated there wasn't any hail damage to our roof, stating, "that our roof was over 25 yrs old and our shingles are dried out." My opinion as the home owner and opinion from our personal contractor suggested that the roof should be replaced due to hail damage. And neighbors had experienced the same hail storms and they are getting roof replacements. We had no water damage in our garage until after the hail storm. show less
Our response:
We contacted our customer and have agreed to hire an engineer to inspect her roof again.
Patricia from PA
| May 13, 2020
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
I was extremely impressed at how quickly and seamlessly the claims process transpired. Brice was terrific! He helped calm me down about my loss and was very instructional/helpful in getting my claim processed quickly. Thank you Stillwater!
Edwin from UT
| May 13, 2020
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
The Rep was professional, amicable, and made me feel valued. I was with GEICO for over a decade, BUT since making the move to Stillwater I've never looked back. Thank you and KEEP UP the great work!
Al from TN
| May 13, 2020
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
After an initial lower than expected settlement offer, the adjuster quickly adjusted the amount to be what we considered fair. Payment was prompt. Thank you!