I'm still mad my light fixture still isn't fixed. Now having the time I'm seeking another insurance company my adjuster was the worst he could careless I'm still mad I had to wait to even fill this form out. Still disappointed.
Our response:
We contacted our policyholder to discuss this feedback, as this was from a claim that was closed in September of 2019. Because the fixture was not inspected by an electrician, we are unable to reopen this claim.
Lorrie from AZ
| September 15, 2020
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
I'm very satisfied with entire experience. Thank you.
Li from NV
| September 15, 2020
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.
Willians from MD
| September 15, 2020
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★☆☆☆
No comments submitted.
Kenneth from PA
| September 15, 2020
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★☆
No comments submitted.
Trang from NC
| September 15, 2020
Treated Professionally
Yes
Prompt Service
No
Would Recommend
Yes
Overall Rate
★★★☆☆
At first, it was hard to get in touch with Doug. We kept playing phone tag.
Vito from NJ
| September 15, 2020
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★☆
No comments submitted.
Garry from DE
| September 15, 2020
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
My adjuster Alexis is excellent, responsive and helpful -- and available when I need her.
