I thought it was undervalued (based on bids I received) but other than that the process was great. Thanks.
Robert from UT
| October 05, 2020
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Tricia did an "outstanding" job. Keep up the good work!
Orazzio from TX
| October 05, 2020
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Due to this experience, I realized the need to maintain proper identification and receipts for the future.
Julio from CT
| October 05, 2020
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.
Timothy from TX
| October 05, 2020
Treated Professionally
Yes
Would Recommend
Yes
Overall Rate
★★★★☆
No comments submitted.
John from NC
| October 05, 2020
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Could not be happier. Very satisfied. From start to finish. Thanks!
Patricia from CT
| October 05, 2020
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.
Teresa from PA
| October 05, 2020
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
I have had insurance on my homes with various companies for the past 60 years and this was my first claim. I was expecting an unpleasant experience and am happy to say I was treated respectfully with absolutely no difficulty. Settlement was done expeditiously and fairly and I was very pleased with the entire experience.
Alfred from PA
| October 05, 2020
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★☆
Agent dropped the ball when called by me.
Our response:
This complaint is directed to our policyholder's agent, not Stillwater. Our policyholder is very pleased with their claim representative.
Hoang from CA
| October 05, 2020
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★☆
Friendly, professional, timely. But not thorough explanation of how to come up with the estimate of all cost may incur at my end. Not provide dispute if not agreeable with the settlement.
Our response:
We contacted our policyholder for additional feedback. We used the feedback provided to improve our customer service practices.
