Never returned calls. Did not explain whole process. Confusing info from help.
Our response:
We contacted our policyholder for additional feedback. Our policyholder did not respond to our request.
Thomas from NY
| April 30, 2025
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.
Thomas from NJ
| April 29, 2025
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★☆
Our claim was transferred to another representative to handle without our knowledge. Once I called and was connected with Jessica, she was great and very helpful and quick. We went over a week waiting for a response from our original representative.
Roberto from NY
| April 29, 2025
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
I would refer Stillwater to every person I know. Excellent job!
Suzy from UT
| April 29, 2025
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★☆
Ashley was amazing and helpful.
Cheril and Michael from TX
| April 29, 2025
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Thomas was great to work with. He always replied back quickly. It was an awesome experience from something awful that happened.
Gonzalo from CA
| April 25, 2025
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
I'm just thankful for Marisa's support on my claim. Yes, I'm talking to friends about getting Stillwater as their insurance services.
Malay and Shampa from WA
| April 25, 2025
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Zaan is professional and responsive.
Leopoldo Jose from NY
| April 23, 2025
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★☆
No comments submitted.
Timothy from NV
| April 18, 2025
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
No
Overall Rate
★★★☆☆
I felt like I did not know enough to even start a claim and then after a few weeks was told that the claim need to go through our car insurance. Had to send HOA two times not sure why it was not received.
