Extremely disappointed in Stillwater and the entire claims process and the adjuster and claim manager. I will not be renewing and have advised 4 other family members to cancel their policy as well. This is by far the worst insurance company and customer service!
Our response:
We contacted our policyholder for additional feedback. We discovered that we made an error and are in the process of correcting it.
Erin and Amber from AZ
| December 14, 2023
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.
Samuel from CA
| December 14, 2023
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.
Savannah from NM
| December 11, 2023
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Really appreciate all your help, Scott. Thank you!
Lynne from CA
| December 11, 2023
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★☆
No comments submitted.
John from NY
| December 11, 2023
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Most professional from start to finish.
Kim from AZ
| December 11, 2023
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.
Beth from CA
| December 11, 2023
Treated Professionally
Yes
Prompt Service
No
Would Recommend
Yes
Communication with my original adjuster was not good. Multiple emails and calls. Apparently there was a technical glitch. Once I reached out to top management, it all got straightened out quickly.
Dana from TN
| December 11, 2023
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
I recently switched to Stillwater after over 15 years with another carrier. This process was smooth and effortless. Phone reps were great. Adjuster was great. My claim rep was patient and super helpful. The day the incident occurred the phone rep calmed me down. A+
