There was a rather confusing letter received that stated that our claim may be denied due to the time delay: This letter was received before we even had a chance to conduct an inventory of stolen items.
Leslie from CA
| December 18, 2023
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
God is good. Thank you so much for everything that was replaced.
James and Marie from IN
| December 15, 2023
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.
William and Denise from MN
| December 15, 2023
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Everything was handled quickly and professionally. Thank you.
Allan from CA
| December 15, 2023
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★☆
Thanks.
Lorrie from AZ
| December 15, 2023
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.
James and Yoko from WA
| December 15, 2023
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
No
Overall Rate
★☆☆☆☆
Damages were around $175,000. Claims adjuster estimated $27,000 and we received $10,000. Totally unsatisfactory and no explanation given for vagueness in policy.
Our response:
We contacted our policyholder for additional feedback. Our policyholder did not respond to our request.
