Customer Reviews | Stillwater Insurance Group

Jose and Patricia from ID | May 21, 2024

Treated Professionally

Yes

Prompt Service

No

Would Recommend

No

Overall Rate

★☆☆☆☆

I was not satisfied with the decision about our claim.

Our response: We contacted our policyholder for additional feedback. Our policyholder did not respond to our request.

Alfredo and Christina from CA | May 21, 2024

Treated Professionally

No

Prompt Service

No

Would Recommend

No

Overall Rate

★☆☆☆☆

Calls and emails were not returned as promised. No timeline was provided. Review of damage was not thorough.

Our response: We contacted our policyholder for additional feedback. Our policyholder did not respond to our request.

Tansey from OR | May 21, 2024

Treated Professionally

No

Prompt Service

Yes

Would Recommend

No

Overall Rate

★☆☆☆☆

The appraiser was very helpful but Daralyn was non responsive...I sent her a message on 4/17 and she has still not responded.

Our response: We contacted our policyholder for additional feedback. Our policyholder did not respond to our request.

Sandra from NY | May 21, 2024

Treated Professionally

Yes

Prompt Service

Yes

Would Recommend

Yes

Overall Rate

★★★★★

No comments submitted.

Lan and Kim from CA | May 21, 2024

Treated Professionally

Yes

Prompt Service

Yes

Would Recommend

Yes

Overall Rate

★★★★★

No comments submitted.

Denise from MD | May 21, 2024

Treated Professionally

Yes

Prompt Service

Yes

Would Recommend

Yes

Overall Rate

★★★★★

Ms. Ashley was very professional and assisted me with all my needs. She went over and beyond the call of duty.

Cary and Kathy from CA | May 21, 2024

Treated Professionally

Yes

Prompt Service

Yes

Would Recommend

Yes

Overall Rate

★★★★★

No comments submitted.

Barbara from NJ | May 21, 2024

I was pleasantly surprised at the ease of the process. Especially because it was one of the worst days of my life. Thank you for your help.

Joseph from CA | May 21, 2024

Treated Professionally

Yes

Prompt Service

Yes

Would Recommend

Yes

Overall Rate

★★★★★

No comments submitted.

Paula and Gregory from CA | May 21, 2024

Treated Professionally

Yes

Prompt Service

Yes

Would Recommend

Yes

Overall Rate

★★★★★

Diego was excellent representative! He was courteous, responsive, well informed. Glad to be with Stillwater!