If Stillwater's intention was to confuse us and wear us down by switching adjustors four times - it worked.
Our response:
We contacted our policyholder for additional feedback. Our policyholder did not respond to our request.
Aaron and Amy from CA
| June 03, 2024
Treated Professionally
Yes
Prompt Service
Yes
Overall Rate
★★★★☆
The initial estimate was $1,100 after deductible. After further review was happier with net $12,000.
Steve from CA
| June 03, 2024
Treated Professionally
Yes
Prompt Service
No
Would Recommend
No
Overall Rate
★★★☆☆
Unfortunately the first amount received would not cover even material. It wasn't until we hired a contractor that we were able to capture more funds to help with the overall costs.
Christopher from CA
| May 30, 2024
Treated Professionally
Yes
Prompt Service
No
Would Recommend
No
Overall Rate
★★☆☆☆
There was zero communication about the process until I repeatedly reached out. Claim was delayed due to poor communication.
Our response:
We contacted our policyholder for additional feedback. Our policyholder did not respond to our request.
Joseph from NJ
| May 30, 2024
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★☆
No comments submitted.
Leda from NJ
| May 30, 2024
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★☆
No comments submitted.
John from CA
| May 30, 2024
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.
Jennifer and Armando from ID
| May 30, 2024
Treated Professionally
Yes
Prompt Service
No
Would Recommend
Yes
Overall Rate
★★★☆☆
Wasn't always the easiest to get a hold of. Calling back was usually delayed.
