In a special manner, we would like to sincerely thank and compliment Jeffrey for the excellent service and for the professionalism and ability with which he handled this case. Thank you.
Hoa from AZ
| September 25, 2018
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Thank you so much for taking care my home's roof damage claim very quickly and send us the check very fast so we can fix our damage in a timely manner.
Michael from AZ
| September 25, 2018
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.
Joseph from HI
| September 25, 2018
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.
Manuel from WA
| September 25, 2018
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Good service!
Edward from WA
| September 25, 2018
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Service was taken care of quickly and very professionally. Adjuster did an outstanding job. Company representative has been very helpful and informative. Stillwater's service has been excellent.
Ying from NJ
| September 25, 2018
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.
Jodi from CO
| September 24, 2018
Treated Professionally
Yes
Would Recommend
Yes
Overall Rate
★★★☆☆
Really didn't explain anything to us. We thought six weeks to hear from the claim handler was a bit long. The claims adjuster came to our home within one week of us calling.
Our response:
We contacted our policyholder to discuss her feedback on timing. She is satisfied with our service.
Reginald from AZ
| September 24, 2018
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★☆☆
Did not receive a breakdown and estimate for which the contractor is charging me. Need a breakdown of cost for items used to repair damaged area. Not sure if the contractor is overcharging me for work performed.
Our response:
We emailed another copy of the estimate to our policyholder per his request.
Hope from NC
| September 24, 2018
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Excellent customer service and team members are professional and informative.