Could have been handled more quicker seen it is where I lived, and the uncomfortable situation and the assessment of my loss, I was not totally satisfied but life goes on.
Our response:
We contacted our policyholder for additional feedback. Our policyholder did not respond to our request.
Dexter from VA
| February 13, 2019
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.
Ricky from TN
| February 13, 2019
Treated Professionally
Yes
Prompt Service
No
Would Recommend
Yes
Overall Rate
★★★☆☆
I should have received the full value of my items. I would like to receive the $1010.29 that was held for depreciation. It is not my fault that my house was broken into. My items was in excellent condition. Thank you.
Our response:
We called our policyholder to explain the process for recovering depreciation.
Deborah from NC
| February 13, 2019
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.
Jon from SC
| February 13, 2019
Treated Professionally
Yes
Would Recommend
No
Overall Rate
★☆☆☆☆
I still have no clue what is going on with my claim or what I pay for. A man came to my house and looked at everything and left. I waited 4 days and had to call him to see what was going on, he said someone will call me and I have not had any calls. I received a check of $75.11? I would love to talk to anyone who can explain the process themselfs and not say; wait for, "them to call you."
Our response:
We contacted our policyholder for additional feedback. Our policyholder did not respond to our request.
Mark from NJ
| February 13, 2019
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
All parties involved, called and followed up timely. Thank you!
Lucia from AZ
| February 13, 2019
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
This was a learning experience for me. I was impressed by the way that Manuel contacted me and informed me of the process of having my claim was to be completed. Thank you.
Debra from NJ
| February 13, 2019
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.
Irv from NV
| February 13, 2019
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★☆
Completely satisfied with Stillwater and the adjuster.
Jennifer from CA
| February 13, 2019
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Great agent and appraiser. Followed up easy to work with.