Communication was delayed and the entire process felt disjointed. Requests made seem to be more of a burden and professional expectations were not met. I really wish it would have gone differently.
Our response:
We contacted our policyholder for additional feedback. Our policyholder did not respond to our request.
Robert from NJ
| April 05, 2019
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Jeff was wonderful with me explaining everything. He was professional, helpful and I can't express how grateful I am that he was assigned to our claim. Thank you.
Lon from CA
| April 05, 2019
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★☆
No comments submitted.
Ramon from CA
| April 05, 2019
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.
Lauren from VA
| April 05, 2019
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
I was impressed and appreciative at how quickly our claim was responded to. We opened a claim on Sat., I was called on Monday and adjuster came out on Tues. Great! Thanks!
Brad from FL
| April 05, 2019
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.
Ana from MA
| April 05, 2019
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.
Miguel from CA
| April 05, 2019
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.
Alma from HI
| April 05, 2019
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Katie was the Claims Representative assigned to my case. It was a pleasure working with Katie as she was patient and understanding.
