Home

David from AZ | April 23, 2019
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Very efficient and courteous service.

Judith from NY | April 22, 2019
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
I thought this would take months to settle. It was done in weeks from the beginning of making the claim to the sending of the check. I was kept informed of every step. Great job, especially by the claims adjuster.

Ryan from MN | April 22, 2019
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.

Margaret from CA | April 22, 2019
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Initial estimate was about 50% of reality but overall claim handled well.

Michael from CA | April 22, 2019
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★☆
No comments submitted.

Peter from AZ | April 22, 2019
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★☆
No comments submitted.

Maurice from AZ | April 22, 2019
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Thank you for the good service.

Thomas from CA | April 22, 2019
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
No comments submitted.

Richard from CA | April 19, 2019
Treated Professionally
Yes
Prompt Service
No
Would Recommend
No
Overall Rate
★☆☆☆☆
Our claim slipped through the cracks back in Mid December of 2018. It's now April 4th and it looks like a concrete shelter. We were never told to keep food or extra expenditure receipts. We were never offered to stay in a hotel. Our original reconstr... show more
Our response: We contacted our policyholder for additional feedback. We used the feedback provided to improve our customer service practices.

Michael from WA | April 19, 2019
Treated Professionally
Yes
Prompt Service
Yes
Would Recommend
Yes
Overall Rate
★★★★★
Claims under $5000.00 checks should be able to be made out directly to the insured. Making the check out to the insured and mortgage co add an additional 10-14 days before repairs can be done. OOther than that great company to work with.