The Supervisor for condo claims Ron was especially helpful and kind. This is the 2nd time I had need for interaction and both times he was exceptional.

Very efficient!

It took a while for me to receive the estimate from the adjuster as my rep was on vacation so it was beyond the 7-10 business days quoted. Also it may appear that some roofing structural issues may have been missed with may further delay repairs to m... show more It took a while for me to receive the estimate from the adjuster as my rep was on vacation so it was beyond the 7-10 business days quoted. Also it may appear that some roofing structural issues may have been missed with may further delay repairs to my home still in a holding position from February claim which took months for insurance and contractor to get on the same page. That however is a different claim. show less

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This process went very smooth and Jeff was very professional and handled the case very well. We are now able to move on from this horrible accident. Thank you.

Jacob was very helpful in keeping us appraised of claims process. We appreciated his professionalism in dealing with our concerns and explaining the claims process.

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Thank god for Mr. Matthew.